Welcome to Lens.

Lens is an intelligence storyteller. It sees across your business and the market around it, then delivers the clearest picture of what's happening and what it means.

This knowledge base is for everyone in your organization who works with Lens — leaders making decisions, teams using it day to day, and the IT and security professionals responsible for connecting and overseeing it.

Who these docs are for

• Leaders and decision-makers evaluating or rolling out Lens
• Everyday users across marketing, product, strategy, operations, and beyond
• IT, security, and admin teams responsible for setup, access, and oversight

You'll find what you need regardless of role. Each section is written so you can read just the parts that apply to you.

How to navigate

• Using Lens — what to expect and how to get the most out of Lens day to day
• Security & Trust — how Lens handles your data, encryption, retention, and our security posture
• Integrations — what Lens connects to, what it reads, and what it never writes
• Admin Setup — single sign-on, user provisioning, roles, and audit
• FAQ — common questions across all of the above

Need something we don't cover?

Email [email protected] and we'll get back to you. If you're an enterprise customer with a dedicated point of contact, reach out to them directly.

Last updated: April 2026